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      Terms and Conditions


      Please read all these terms and conditions carefully.
      1. Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business or profession;
      2. Contract means the legally binding agreement between you and us for the supply of goods;
      3. Delivery Location means the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order;
      4. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;
      5. Goods means the Goods advertised on the website that we supply to you of the number and description as set out in the Order;
      6. Order means the customer’s Order for the Goods from the Supplier as submitted following the step by step process set out on the Website;
      7. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the website;
      8. Website means our Website on which the Goods are advertised.
      1. These terms and conditions will apply to the purchase of the goods by you (the customer or you). We are Glazed Up Ltd whose trading name is Glazed a company registered in England and Wales under number 12564894 whose registered office is at 16 Parsonage Road, TW20 0JW; (the supplier or us or we).
      2. These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to these Terms and Conditions. Before placing an Order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked ‘I Accept’. If you do not click on the button, you will not be able to complete your Order. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old.
      1. The description of the Goods is as set out in the Website, catalogues, brochures or any other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of Goods supplied.
      2. All Goods which appear on the Website are subject to availability.
      Price and Payment
      1. Price of the Goods and any additional delivery or other charges are set out on the Website at the date of the Order. 
      2. Prices and charges include VAT at the rate applicable at the time of the Order.
      3. You must pay by submitting your credit or debit card details with your Order and we will take payment immediately.
      4. Payment methods include…
      Personal Information
      1. We retain and use all information strictly under the Privacy Policy, please see
      2. We may contact you by using e-mail or other electronic communication methods and by pre-paid post, once you have given expressive agreement to this.
      Basis of Sale
      1. Description of the Goods in our Website does not constitute a contractural offer to sell the Goods. When an Order has been submitted on the Website, we reserve the right to reject it for any reason, although we will try to give you a reason.
      2. The Order process is set out on the Website. Each step allows you to check and amend any errors before submitted the Order. It is your responsibility to check that you have used the ordering process correctly.
      3. A contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (i.e. the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in nay event not later than the delivery of any Goods supplied under the Contract. 
      4. No variation of the Contract, whether about description of the Goods, fees, or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.
      1. We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into. 
      2. In any case, regardless of any events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if;
        1. We have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential or;
        2. After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within the period
      3. If you treat the Contract at an end, we will promptly return all payments made under the Contract within 3-5 working days.
      4. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered within 7 working days, if you do this, we will without delay return all payments made under the Contract for any such cancelled or rejected goods. If the Goods have been delivered, you must return them to us at your own cost.
      5. If we accept any Order for delivery outside of the UK, import taxes and duties will need to be paid by yourself.
      6. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
      7. If you or your nominee fail, through no fault or ours, to take Delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.
      1. The Consumer can withdraw the Order by telling us before the Contract is made, and/or prior to dispatch, if you change your mind and without giving us a reason and without incurring any liability. 
      Rights to Cancel
      1. As stated in these Terms and Conditions, you can cancel the Contract within 7 working days.
      2. The cancellation period will expire after 7 working days from when you receive the Goods, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods.
      3. To exercise the right to cancel, you must inform us of your decision to cancel the Contract by a clear statement via email correspondence. In any events you must be able to show clear evidence of when the cancellation was made. 
      4. To meet the cancellation deadline, it is sufficient for you to send your communication exercising your right to cancel before the cancellation period has expired.
      5. If you cancel the Contract, we will reimburse to you all the payments received form you, except the costs of return delivery.
      6. We may make a deduction form the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (i.e. handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods). This is because you are liable for that loss and, if that deduction is not made you must pay us the amount of that loss.
      7. We will make the reimbursement using the same means of payment as you used the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 
      8. If you have received the Goods in connection with the Contract which you have cancelled, you must send back the Goods to us without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract.
      1. We have a legal duty to supply the Goods in conformity with the Contract, and will not have confirmed if it does not meet the following obligation.
      2. Upon delivery, the Goods will:
        1. Be of satisfactory quality;
        2. Be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you make known to us (unless you do not actually rely, or it is unreasonable for you to rely on our skill and judgement) and be fit for any purpose held out by us or set out in the Contract; and
        3. Confirm to their description
      3. It is not a failure to confirm if the failure has its origin in your materials
      Risk and Title
      1. Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
      Circumstances beyond the control of either party
      1. In the event of any failure by a party because of something beyond its reasonable control;
        1. The party will advise the other party as soon as reasonably practical; and
        2. The party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery and any right to cancel.
      Excluding Liability
      1. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (e.g. loss of profit) to the Customer’s business, trade, or profession which would not be suffered by a Consumer - because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, or profession.
      Privacy Policy
      1. Please refer to the the following
      1. These Terms and Conditions were created using a document from Rocket Lawyer.